Businesses are collectives of people first and foremost. No matter the size of the organization good communication is key. Therefore showing good communication skills in the workplace on your resume can have a big impact on how well your document fares.
In this article, we’re going to discuss some of the ways that you can use your resume to show that you’re a crack communicator.
We’ll also give you a few tips on ways to improve on your workplace interactions in your current job and become exactly the sort of candidate that employers will be eager to welcome aboard.
Essential Examples of Communication Skills in the Workplace
There can be no doubt that good communication skills are very much in demand by employers and any examples you can demonstrate will give you a real edge over the competition. Therefore you need to show this on your resume.
Most candidates will list communication as an ability in their skills section. However, that’s not nearly enough on its own.
There are many ways to back up this claim and to give a more detailed summary of why you’re effective at getting information across. When you’re drafting your resume or cover letter, a few of the following terms can really help you get the attention of the recruiter:
- Emphasize that you are a good listener if possible
- Demonstrate absolutely flawless writing skills
- Show that you can work effectively with large groups of people
- Confirm a capacity to work with a wide variety of employees and clients
- Give examples of successful presentations and professional speeches
These skills can be demonstrated in almost any part of the resume, from the skills section all the way to the work experience section to a segment on your hobbies and interests.
As long as you can back your communication skills up with positive examples such as these, they should resonate successfully with the hiring manager.
Why Are Communication Skills Important in the Workplace?
A lack of good communication in a workplace is often detrimental to a healthy office environment. Without interdependency and awareness about the business’s day-to-day running, the staff will seldom get the best out of their capacity.
Additionally, a company with poor communication will often suffer from poor morale or high turnover due to employee-frustration or dissatisfaction.
For these reasons and more, recruiters and employers are very keen to avoid hiring people who could lead to an increase in worsening relationships between staff members.
Additionally, for some roles, communication will have a direct impact on your ability to do the job. Customer-facing positions like fast-food workers, call-center representatives, or client managers require employees to be constantly interacting with the public.
An inability to communicate properly and effectively in these cases could prove very costly for the company.
How to Improve Communication Skills in the Workplace
If you think that your communicative abilities could use some tidying up, there’s a lot you can do to improve them. Some of the best ways to interact with employees better include the following:
- Practice active listening: Show that you’re paying attention to the person talking. Ask clarifying questions, demonstrate focus and concern, and make affirmative comments.
- Speak clearly: When you talk, try to find a balance between conveying a lot of information and brevity. Ensure that you’re speaking loud enough for everyone to hear and control your pace so that your audience can follow.
- Use positive body language: You communicate much more than you might imagine through your body language. Maintain an open posture at all times and a good amount of eye-contact to show you’re attentive and engaged.
- Discuss important matters face-to-face: If an issue has arisen or essential changes in the business need to be conveyed, it’s best to speak to the person involved directly and personally.
- Give clear expectations for tasks: There’s nothing worse than being unsure what to do and why a task needs to be done. Therefore, always give indications about how you want something completed and what the end result should be and ask if you’re not sure.
- Feedback should always be constructive: When giving and receiving feedback, it’s essential to focus on the positives and provide ideas on how and where something can be improved rather than just criticizing the person.
- Maintain a friendly tone: When you speak, make sure that you’re communicating in an accessible and professional way that is calm and friendly. This will make it much easier for colleagues to approach you in the future and will allow your message to be received without a hitch.
Demonstrating first-class communication skills is one of the most important elements that recruiters will want to see on your resume. Therefore, seek to make reference to it when you can and show that you’re exactly the sort of person they’ll want to have on the team.
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